Digital Experience Days 2026 in Berlin

Digital Experience Days (DXD) 2026 will take place on June 22 and 23, 2026, at the nhow Hotel Berlin and is establishing itself as the leading conference for digital customer experiences, marketing, sales, and service in German-speaking countries.

The event will focus on the following main topics:

• Digital customer experience & customer engagement
• Artificial intelligence (AI) and automation in marketing & service
• Data analysis, personalization & CRM strategies
• Digital transformation, agile processes & new work
• Omnichannel marketing, e-commerce, and customer journey design

The Digital Experience Days combine high-quality practical presentations, interactive workshops, and intensive networking: Experts from marketing, sales, IT, and management present best practice examples and concrete solutions for digital customer loyalty and corporate development.

According to the organizers, around 25 exhibitors are expected at the 2026 edition—according to a trade fair overview, previous figures were also in this range. The event is aimed at decision-makers and experts from companies, SMEs, and large-scale industry who want to strategically advance digitalization, customer service, and marketing.