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Vanessa, 30

Exhibition host/ess (m/f/d) & Waiter / Waitress (m/f/d)

Based on the following experiences:
Communication Skills
· Ability to communicate clearly and concisely with both external customers and coworkers
· Ability to document customer account activities thoroughly and concisely
· Ability to clearly understand and respond appropriately to the issues that customers present

Schlütersche Publishing House, Hanover.
08/10 - 01/13
Vocational Training as Media Management Assistant (e.g. Assist in planning and execution of Frankfurter Tierärzte KONGRESS.)

Working Student Bertelsmann Group, Munich.
10/13 - 04/15
Random House Press Department.

Intern BMW Group, Munich (05/15 - 12/15)
MINI Brand Communication with a focus on Event, Cooperation and Sponsoring:
• IAA 2015 Organization (e.g. Backoffice Guestmanagement, Car Pool Management)
• Assist in planning and execution of high priority projects by cooperating with Sony Music (e.g. Secret Gigs in Berlin, Frankfurt, Munich)

Working Student Microsoft Germany, Munich.
01/16 - 06/16
Services, Premiere Support with a focus on Education and Community Management
• Set up the Training Room in readiness for trainings.
• Work with Education and Sales Managers to support Customer Care.

Intern Estée Lauder Companies, Munich.
Product Marketing – La Mer, Cosmetic Industry in Luxury Segment (Premium FMCG):
• Prepare competitor analysis and pricing analysis to identify gaps & opportunities
• Create an amazing experience for all clients with exemplary custom (Glamour Beauty Festival, Annual Brand Conference)
• Participate in various marketing projects
• Field (Sales and Beauty-Advisor) and Customer Support

Bachelor degree
German - Mother tongue
English - Business fluent (C1 / C2)
Clothing measurements:
Height: 1.70 m

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