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Vanessa (29 years, Hostess & Waitress)

Personal experience

Based on the following experiences: Communication Skills · Ability to communicate clearly and concisely with both external customers and coworkers · Ability to document customer account activities thoroughly and concisely · Ability to clearly understand and respond appropriately to the issues that customers present Schlütersche Publishing House, Hanover. 08/10 - 01/13 Vocational Training as Media Management Assistant (e.g. Assist in planning and execution of Frankfurter Tierärzte KONGRESS.) Working Student Bertelsmann Group, Munich. 10/13 - 04/15 Random House Press Department. Intern BMW Group, Munich (05/15 - 12/15) MINI Brand Communication with a focus on Event, Cooperation and Sponsoring: • IAA 2015 Organization (e.g. Backoffice Guestmanagement, Car Pool Management) • Assist in planning and execution of high priority projects by cooperating with Sony Music (e.g. Secret Gigs in Berlin, Frankfurt, Munich) Working Student Microsoft Germany, Munich. 01/16 - 06/16 Services, Premiere Support with a focus on Education and Community Management • Set up the Training Room in readiness for trainings. • Work with Education and Sales Managers to support Customer Care. Intern Estée Lauder Companies, Munich. 02/17-08/17 Product Marketing – La Mer, Cosmetic Industry in Luxury Segment (Premium FMCG): • Prepare competitor analysis and pricing analysis to identify gaps & opportunities • Create an amazing experience for all clients with exemplary custom (Glamour Beauty Festival, Annual Brand Conference) • Participate in various marketing projects • Field (Sales and Beauty-Advisor) and Customer Support


1.70 m


Bachelor degree




German - Mother tongue
English - Business fluent

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